Mediation and Critical Conversations

This session focuses on mastering the critical conversations essential to successful succession planning. We'll explore effective strategies for navigating discussions with partners and family members, ensuring all operation stakeholders are meaningfully included in the process. Through real-world examples and group problem-solving, you'll learn to recognize different perspectives and address potential conflicts. You'll leave with practical communication checklists, techniques for maintaining transparency without making assumptions, guidance on when to involve third-party mediators, and clarity on which specialists might be needed to support your specific succession planning needs.